Following my last Newsletter, Reclaiming Conversations where I explained why I’m giving lots of attention to chatting with people, here is a practical guide for how to connect through relaxed conversation.
I remember my first day at work, I turned up in the one suit I owned, was led to a desk, given an A4 folder with about 300 pages of Functional Design Specification for a complete Water Treatment Works and suggested that I should start by reading that… 8 hours of reading technical jargon like i/o, SCADA, RTUs, MCCs, RS232, DEC PDP11/73 workstations and so on. It was exhausting and I was painfully shy and felt out of my depth.
8 years later, I was comfortable talking with engineers, business managers and totally expert in talking to machines, but would still struggle to look you in the eye for a ‘normal’ conversation. I'd married my girlfriend from school who got my attention by unplugging the BBC Micro Computer (a model B with 32k RAM no less!) I was programming - and we had our first child, Amber with our son, Sam on the way… I would probably have continued happily unaware of my lack of empathy skills for a long time, if I hadn't gone freelance.
As a freelance engineer I became responsible for my own development, and it dawned on me that psychology and communication was key to becoming a better husband and father, gaining more work and improving my prospects… here I am, almost 30 years later and I'm still learning every day!
So here's paying it forward… 5 steps from isolated, anxious, scared even, and maybe feeling like you'd struggle to chat with anyone, to giving old Parky a run for his money! (sorry, you may have to dig that reference up - I am that old lol)
Phase 1: Breaking the Ice - Practice the easiest greetings, smiles, listening and observation
Meeting new people is easier when you start with baby steps. A warm smile is universal for "I'm friendly!". Say a simple "hiya" or "eyup" to strangers you see. Ask how their day is as you pass by. Listen closely to their response and watch their facial expression. This shows you're paying attention. Stick to light topics at first, like a comment on the weather. This small talk warms us all up for more. Be patient and give space for replies. Keep it low-key and pressure-free. The goal is helping them feel comfortable talking with you. Greeting people in your daily routine plants seeds for future chats. With practice, breaking the ice gets easier. You'll be chatting to new friends in no time!
Phase 2: Nurturing Curiosity - Get curious about people, take more of an interest and start asking questions to show you care.
You've made introductions, now get to know them. Ask open-ended questions that encourage sharing like "What do you enjoy doing in your spare time?" and "Are you local? Where did you grow up?" Listen intently to their answers and ask thoughtful follow-up questions. Compliment them on their hobbies or anything you admire about their background. Briefly share a related things about yourself too. Making these personal connections nurtures bonds. Don't pry or interrogate. Let the dialogue flow naturally. Show sincerity and patience. Getting curious about people demonstrates caring and esteem. Discovering common interests lays the groundwork for meaningful conversations. Nurturing curiosity can lead to lasting mutually enriching relationships.
Phase 3: Exploring Perspectives - Look for common ground and expand from there to discover other people’s views and life experiences. Now we’re into conversation.
You've connected on common interests. Now dive deeper by exploring how they see the world. Ask open questions to learn their unique outlooks on life, family, hobbies, work, current events. Listen intently, with openness and respect. Share your experiences and views too, even if they differ. Find the shared humanity behind opinions by listening to understand, not judge. Discovering how others see the world, though varied, fosters goodwill. Explore gently, without confrontation. Discussion expands minds. Empathizing builds bridges between people. Now exchange is flowing and you're conversing! Keep nurturing this intellectual curiosity and you'll continue enriching conversations.
Phase 4: Empathetic Dialogues - Get a bit deeper into the more meaningful stuff to you and to them, the emotional challenges, the shared ambitions for life.
Once comfortable, share deeper dialogues. Discuss personal struggles, losses, dreams. Listen with care, without judgement. Offer understanding and support. Share your experiences too. Though different paths, we share core human experiences. Empathy nurtures healing and growth. Deeper connections enrich lives.
Phase 5: Meaningful Connection - Putting it all together into developing life long, meaningful friendships.
Through patient phases, from small talk to vulnerable sharing, you've cultivated meaningful connections. Built on care, trust and understanding, these life-enriching bonds stand the tests of time. When hardship hits, you have true friends beside you, and you beside them. Your openness and empathy nourishes each other's growth. These soul-filling relationships make life's journey richer.
We’ve started to share recorded chats with friends across Sheffield who inspire and show character… maybe you’d like to join us and start seeking out people who you admire and want to get to know better? We would love more contributors to this Newsletter!
I’ll be doing my usual Live Q&A tonight, and every Monday at 9pm on Love Sheffield - please join us there and say hello!
Thankyou for this Brian. It's good to here others who have struggled. This may surprise you as once I know you I can talk your hind legs off lol. However in strange or new situations I still strugle with been shy and can get very anxious. It's a work g progress which I am slowly getting better at. It feels great to make new connections with people x